User data deletion
The deletion of your personal data (the right to erasure)
You can ask us to delete your information, this is also known as the right to be forgotten. This is underpinned by the principal of letting an individual to request the deletion or removal of your personal data where there are no strong grounds for its continued processing.
To respond to your request, your request and personal information will be shared with the relevant departments that may hold the information you have asked to be deleted.
That department(s) will then source the information, and erase only if:
- we no longer need your information to fulfill our obligations to you as a buyer
- you have initially consented to the use of your data, but have now withdrawn your consent
- we have collected or used your data unlawfully
- we have a legal obligation to erase your data
- the data was collected from you as a child (aged under 13 years old) for an online service
We can refuse to delete data if at least one of the following exemptions applies:
- we are legally required to keep your data
- holding your data is necessary for reasons of public health
- keeping your data is necessary for legal claims
- we will contact you to confirm what information can be deleted or we will let you know if we can't complete your request.
Email your request to info@iverylab.com.
You will need to provide proof of your identity and address when emailing your request.